Privacy Policy

Privacy Policy

Last updated: May 2026

This Privacy Policy describes how Zatronitech Limited (“we”, “us”, or “our”), operating the Floremo brand, collects, uses, and shares your personal information when you visit or make a purchase from our online store. We are committed to protecting your privacy in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and applicable international data protection laws.

1. Information We Collect

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Information

We use your information to:

  • Fulfil and process orders placed through our store.
  • Communicate with you regarding your order and provide customer support.
  • Screen orders for potential risk or fraud.
  • Send you marketing and promotional communications (where you have opted in).
  • Comply with our legal obligations.
  • Monitor and analyse trends to improve your experience on our Site.

3. Sharing Your Information

We share your personal information with select third parties to help us operate our business:

  • Shopify Inc. – our e-commerce platform provider.
  • Payment processors – to securely process payment transactions.
  • Shipping and logistics providers – to fulfil and deliver your orders.
  • Law enforcement or regulatory authorities – where required by applicable law.

We do not sell or rent your personal data to third parties for marketing purposes.

4. Cookies

We use cookies and similar tracking technologies to track activity on our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Retention

We retain your Order Information for a period of 7 years unless you request deletion, subject to our legal and regulatory obligations.

6. Your Rights

Under the Personal Data (Privacy) Ordinance and applicable law, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate personal data.
  • Request erasure of your personal data (subject to legal obligations).
  • Opt out of marketing communications at any time by clicking “unsubscribe” in any marketing email.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date.

8. Contact Us

Zatronitech Limited
Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
Email: info@try-floremo.com